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Payment
Body Bag does not hold any credit or debit card details, all transactions are dealt with through PayPal. Customers do not have to have a PayPal account in order to place an order with Body Bag. PayPal accepts payment from all major credit and debit cards, including Mastercard, Visa, Switch, Amex, Maestro, Solo and Delta. Confirmation of payment will be emailed to you by PayPal and Body Bag will also email you confirmation of your order. All prices are in Pound Sterling (£).

If you would like to pay by Cheque or Postal Order (UK banks only and Pounds Sterling only please), please email via the contact form, for details on paying by cheque. The order will be despatched within the next 2 working days after the cheque has cleared.

Postage and Packing

UK - Standard - £1.50 for 1st item and £0.50p per additional item (Royal Mail - First Class)
For delivery outside the UK, please email us via the contact form on the site for Shipping charges.

Goods will be sent by Royal Mail either standard First Class Delivery (UK only) Most orders will be shipped within three working days after checkout, pending credit card approval. We ship Monday to Friday (excluding bank holidays). Please note that we do not ship to P.O. Boxes.

Delivery Times according to Royal Mail:

1st class – Should be received the next day.
Airmail (including "international signed-for") - European destinations 3-7 working days; worldwide 5-10 working days.

NB: These times are guidelines only and are not guaranteed.

Refunds and returns
Body Bag hope you are happy with your purchase, however if you are not satisfied with the goods we will offer to exchange goods or give you a full refund. All goods should be returned to us within 14 days of receipt and should be returned unworn and unwashed, and with all labels intact. For hygiene reasons, we can only accept garments that have not been worn.

Please use a ‘Signed For' delivery service to make sure your parcel reaches us, and please obtain proof of postage. We're afraid we can't accept responsibility for items that get lost in transit.

Please let us know by email or post that you wish to return the goods, for exchange or a full refund. We will only refund the cost of returning goods if they were faulty or damaged.

Body Bag will ship replacement goods free of charge.